At ShipGearHouse.com, we stand behind every product we sell. If you’re not completely satisfied with your purchase, our hassle-free return policy ensures a smooth and fair resolution.

30-Day No-Hassle Returns

✅ Full Refunds – Return most unused, unopened items within 30 days for a 100% refund (excluding shipping fees).
✅ Opened/Used Items – Need to test gear? We accept returns on select opened products if defective or not as described.
✅ Easy Process – No lengthy forms—just email [email protected] with your order number to initiate a return.

How It Works

1. Contact Us – Email us within 30 days of delivery at [email protected].

2. Ship It Back – We’ll provide a prepaid return label for defective/wrong items (US addresses only).

3. Fast Refund – Refunds processed within 3 business days after we receive your return.

Exceptions

✖ Custom-made or special-order items (e.g., engraved marine hardware).
✖ Products damaged due to misuse (per manufacturer guidelines).

Warranty Claims

Many products include manufacturer warranties—we’ll help facilitate claims for eligible items.

We’re Here to Help!
Questions? Reach our returns team at [email protected].